UPDATED March, 25 2008
Professional Data Recovery
Professional data recovery is the process of obtaining usable data from inaccessible storage media and corrupted or deleted file sets.
Computers, MP3 players and digital cameras store data on some type of electronic media such as hard disk drives, diskettes or flash devices. Each type of media presents different recovery challenges. The data recovery process is very complex and labor intensive. Successful data recovery requires an intimate understanding of all of the technical details of modern data storage media, operating systems and file systems. It requires a well-equipped, controlled laboratory that is staffed with experienced, trained technicians. Without these resources, the chance of losing data or causing more harm to the media climbs considerably.
Causes for Data Loss
There are many causes for data loss includingmechanical failure of the device, damage to the
device, human error, power surges and software viruses. There are two categories of data loss:
Logical Failures
A logical failure is when the media has not been physically damaged. A file may have been deleted, reformatted or contaminated with a virus. Generally, in these situations, data is easier to recover as long as the data has not been overwritten by subsequent usage.
Physical Failures
A physical failure is when the media has been damaged or experienced a mechanical failure. Fire or water damage can result in a physical failure or, in the case of a disk drive, part of the mechanism such as a spindle or head may have failed. In these cases, the media, such as a disk drive, must first be rebuilt before data recovery can be attempted. Often, by utilizing technology and specialized techniques, data can be recovered but, in some cases where the drive or device is too damaged, data recovery is impossible.
Eboxlab Data Recovery Services, offers professional, fast, economical data recovery caused by hard drive crash, software corruption, a computer virus, human error, or a natural disaster.
With many years in the data recovery business, our engineers are experts at hard drive recovery, RAID recovery, Exchange & Mail recovery, Windows NT recovery, UNIX recovery, MAC recovery, tape recovery, disk recovery, SQL database recovery, password retrieval and much more. No matter how the data loss occurred, Data Recovery Services has the ability to recover it for you.
Our customers are important to us. Please send your questions, concerns or comments to Customer Service and someone will contact you shortly.
To contact our offices please go to our contact page. Eboxlab provides a "free data recovery evaluation" and a "no data, no charge" service guarantee to all of our clients.
Our data recovery engineers will examine your media in a fully secure class clean room environment to determine the exact problem(s) associated with your data loss situation prior to you making any financial commitments.
You know you are facing a data loss situation when:
- You suddenly encounter a situation where you are unable to access data from your system or backup, which was functioning quite well until now.
- Your data has been accidentally deleted or the data control structures have been overwritten erroneously.
- Your data has been corrupted or you are unable to access the data stored in media due to physical damage or problems in the operating system.
Here are a few things you need to keep in mind, on taking your first steps in such a situation:
- Do not use automatic data recovery tools.
- Do not use any application / program that accesses (alters) the problem media in any way.
- Shut down any system / device that makes unusual grinding and clicking noises when operated.
- Do not open the hard disk or any such physical media device and try to repair it on your own.
- Call our representative for initial consultation for data recovery.
- Wrap the defective units in anti-static envelop if possible, bubble wrap it, and seal package securely and ship to our facility.
- Use a shipping carrier that provides you tracking and proof of delivery when shipping the product to us.
Eboxlab Data Recovery Statistic by Brand / 2007
| Brand |
Failed % |
Success Data Retrieval Rate % |
Eboxlab DR Index * |
 |
45% |
35% |
5 |
 |
10% |
5% |
6 |
 |
10% |
5% |
9 |
 |
35% |
55% |
7 |
* Eboxlab DR Index (combined factors, logical or hardware failures, storage age, scale 1-10. Higher Score means more reliable storage) - nominal.
|
